8th IT Support Staff Conference

Keble College
Thursday, 26 June 2003

Who's Who?


Programme | Workshops | Who's Who? | 8th (2003) ITSSC Home Page


Conference and ITSSG Acting Chairman

John Ireland John Ireland is the IT Manager at Jesus College, where he has been involved in the development of policies to regulate a wide range of IT facilities. Together these provide a framework for running reliable day-to-day operations, whilst letting users know exactly what to expect from you. back to programme
Tony Brett Tony is the IT Manager of Corpus Christi College and chair of ITSSG but currently Acting Head of the ITS3 unit in OUCS while Jane Littlehales is on maternity leave.  Tony has worked in the Unviersity for 10 years, 5 at Molecular Medicine as IT Manager and 5 at Corpus Christi. back to programme

Speakers

Matt Meyer Matt Meyer leads Eversheds IT and E-Commerce practice in the East of England. Matt joined Eversheds from the leading New Zealand law firm Bell Gully in Auckland. Matt focuses on assisting public and private sector clients with technology, data and intellectual property issues and transactions. Matt has advised suppliers and customers of systems, applications and managed services as well as local authorities and universities on a range of transactional and policy matters. Matt recently lead a team advising Essex County Council on a 7 year strategic partnership for ICT with BT.

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Lawrie Phipps Lawrie Phipps is an Environmental Science graduate, who has been involved in the development of virtual field courses and online materials for several years. Lawrie currently manages the JISC TechDis Service.

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Aidan Lawes

Chief Executive Officer, itSMF UK & International
Prior to taking up this full-time role in 1999, Aidan was a volunteer member of the management board of itSMF with particular focus on the organisation of the annual conference and exhibition. He has been involved with the itSMF movement from its earliest days.
He has a quarter century of experience in the IT industry, with over 19 years spent working for ICL as a consultant/trainer. In this role, he worked in many countries worldwide, in a wide range of industry segments. Aidan has been actively involved in Service Management matters for the past 13 years, was one the earliest holders of the ISEB Managers Certificate in IT Service Management and was responsible for ICL Training becoming an accredited training organisation. As a consultant, he worked on a number of internal ICL service management change programmes as well as on major customer implementations.
He has contributed to many of the publications in ITIL and other ITSM publications, is one the authors of the BSI standard (BS15000) and chairs the committee developing the formal certification scheme for this. He is a regular speaker at a variety of fora worldwide and author of articles for a range of publications.

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Workshop leaders

Chris Bamber IT Systems Manager at Somerville College for over 5 years now, before that I worked in a software house for 3 years as a programmer and finally a technical consultant. Back in May 1999 the College asked me to implement a security policy that included guidelines for users, a firewall and network monitoring software. Since then I have spent some considerable time with firewalls and other network monitoring tools, for some reason I keep getting asked to do this talk.

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Graham Duthie Graham is a Systems Engineer for Neoteris, a leading provider of SSL based secure remote access solutions. He was the first European engineer for Neoteris having had previous startup experience with Axon Networks, aquired by 3Com in 1996, and Trinagy, aquired by Hewlett Packard in 2001. Graham has a B.Eng. In Computer Science from the University of Edinburgh.

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Katherine Craddock Katherine Craddock's first student job in IT Support started in 1986 in a small United States college. The theme has continued through her working life, both in a scientific laboratory in Germany and since 1999 as a Computing Teaching Officer in OUCS. In the Spring of 2002, Katherine gave up the teaching post to become co-manager of OUCS's newly created Help Centre.

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Paul Davis Paul Davis is currently managing WebLearn, the centrally hosted VLE in use at Oxford, based on the open source Bodington software developed at Leeds University. WebLearn came into existence at the beginning of the year and since then time has been shared with some teaching, marketing OUCS, Informs project, and implementing ECDL Advanced worldwide along with various duties within the Learning Technologies Group as Deputy Head.

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James Dore James Dore has been IT Officer at New College since September 1999, and runs a number of netware servers. He is a Certified Novell Engineer (Netware 5) and is working to his Netware 6 CNE.

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Matthew J. Dovey Matthew J. Dovey is Technical Manager for the Oxford e-Science Centre based in the RTS section of OUCS. He is currently working on WebService and GRID technologies, including working on a number of standards bodies such as OASIS. Prior to his current position he worked as the R&D Manager for the Oxford University Libraries Systems and Electronic Resources Services. He has also worked as a Research Fellow at Kings College London on Music Information Retreival. He graduated from Corpus Christi College in Mathematics and Philosophy, and Computation.

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Niall Hedderley Niall Hedderley is the Network Manager for the Central Administration, working in the MIS section. As well as providing support for the 700 members of Central Administration staff, MIS are also responsible for the running of centralised administrative systems (Finance, Payroll, Student Records) used both the Administration and the Departments. I've been the Network manager for the last 4 years. back to workshop info
John Ireland John Ireland is the IT Manager at Jesus College, where he has been involved in the development of policies to regulate a wide range of IT facilities. Together these provide a framework for running reliable day-to-day operations, whilst letting users know exactly what to expect from you.

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Jonathan Marks Jonathan Marks is Computing Systems Manager at Exeter College. He joined the staff part-time in 1995, when there was virtually no IT infrastructure and has steered a growing IT operation, which provides facilities and support for over 450 students, plus Fellows, other academic staff, and the Administrative Staff departments of the college.
During his time at Exeter, Jonathan has steered 3 major reviews of the IT strategy. His general approach is to keep things as simple as possible, while providing the best quality service possible with given resources. Jonathan was one of the founders of CITOF - the informal College IT Officers Forum, and served for a few years on the IT Support Staff Group.

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Matt Meyer Matt Meyer leads Eversheds IT and E-Commerce practice in the East of England. Matt joined Eversheds from the leading New Zealand law firm Bell Gully in Auckland. Matt focuses on assisting public and private sector clients with technology, data and intellectual property issues and transactions. Matt has advised suppliers and customers of systems, applications and managed services as well as local authorities and universities on a range of transactional and policy matters. Matt recently lead a team advising Essex County Council on a 7 year strategic partnership for ICT with BT.

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Jonathan Miller Jonathan Miller works for the Learning Technologies Group at OUCS. He is a specialist in Macintosh computers, with ten years of experience of Mac OS. He is very enthusiastic about Mac OS X, and the unix avenues that Apple's new OS has opened. Jonathan is also keen on web development using PHP, Perl, MySQL and XML. back to workshop info
James Partridge James Partridge moved to the Technical Support Group at OUCS 6 months ago after spending 5 years as IT Manager at St Edmund Hall. At OUCS he works more or less exclusively with Novell Netware and MacOS X, as well as looking after anti-virus support for the University. In his other life he is still trying to finish his DPhil in Czech poetry several years after it should have been submitted.

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Lawrie Phipps Lawrie Phipps is an Environmental Science graduate, who has been involved in the development of virtual field courses and online materials for several years. Lawrie currently manages the JISC TechDis Service. back to workshop info
Stephen Quinney Stephen Quinney joined the OUCS Systems Development group 8 months ago as a Unix Systems Programmer. He specialises in Linux and Perl programming, in particular developing web-based systems using Apache, mod_perl and PostgreSQL, such as the new interface to the Ezmlm mailing list software. He is also involved in the current OUCS portal project. In another life he is a package maintainer for the Debian GNU/Linux project and as such is a strong advocate for the use of Open Source software. back to workshop info
Sebastian Rahtz Sebastian Rahtz is Information Manager at OUCS, where he has spent the last few years attempting to get all information sources into XML; he is a known bore on subjects like XML, XSLT, TeX and open source. He is the secretary of OUCS's informal portal group, and Oxford's representative on the Text Encoding Initiative, among other things. back to workshop info
Charles Wiles A long time ago, in an observatory not so far away... Charles ended up administering a Sun Sparcstation for a group of planetary geologists (whilst trying to do research involving the development of C code to do radar image processing). Surprisingly, he ended up spending more time doing Unix system administration than radar image processing. So in 1994--where did those years disappear?--when Oxford Physics offered him a job as a Unix system administrator he took it. Initially this mostly involved Suns and Alphas; but with varying amounts of Linux, BSD, and (most recently) MacOS X thrown in over the years. Through it all, though, there has been that most esoteric and precociously-sophisticated of Unixes, NeXTSTEP, or (as it might be called) Mac OS X -2.x. Charles isn't a geek though: he's an extremely well-rounded individual... no really back to workshop info

Question Time Panel

Questions must be submitted using the Registration form while Registration is open. New questions will not be accepted on the day, but we are planning to allow for strictly on-topic supplementary questions. The confirmed members of the panel are shown below, a few more names will be added once confirmed.

Peter Baker Representative of the Conference of Colleges and Bursar of Hertford College
Pete Biggs Chair of the University IT Users Group, Departmental IT Manager and OxCERT Member
Tony Brett Acting Head of ITS3 in OUCS and IT Manager of Corpus Christi College
Katherine Craddock OUCS Help Centre Manager
Ian Everett Manager of Telecommunications
Stuart Lee Head of the Learning Technologies Group at OUCS
Val Moar Administrator of Dept. of Pharmacology, on ICTC
Dave Price Head of Systems and Electronic Resources Service
John Shelfer ISIDORE Project Manager
Tristram Wyatt Director of Distance and Online Learning

Programme | Workshops | Who's Who? | 8th (2003) ITSSC Home Page


ITSSG, May 2003