IT Support Staff Conference - 26th June 1996

Timetable

8:30-9:15
Registration
9:15-10:00
Introduction
The University's IT Strategy and Future Plans (Joe Stoy)
10:00-11:00
UKERNA: Futures and Security (Dennis Jackson, UKERNA)
OxCERT and University Security and Privacy Group (Malcom Harper/Pete Biggs)
11:00-11:30
Coffee/tea
11:30-12:00
OUCS: Present and Future (Alex Reid)
12:00-12:45
Future Networking Applications - what the new technology can do for us. (David Coombes, Lancare)
12:45-14:00
Lunch
14:00-15:00
Workshop session 1
15:00-15:45
Tea/Coffee
15:45-16:45
Workshop session 2
16:45-17:15
Closing session
17:30-
Evening social gathering at the University Club, Mansfield Road

Workshops: 5 choices, each to be offered twice

A - Professional skills development

In the profession of IT Support there are basically two areas where we need to ensure that our skills are up-to-date. As a person we are dealing with people as well as machines and so on the one hand we need to develop our inter-personal skills; verbal and written communication, management etc and then we also need to ensure that our technical skills are appropriate. What courses are available both within the University and outside? What training would you like to have? Come along with your questions and we shall do our best to supply an answer.

B - Career Development for IT Staff

This will be a panel led discussion comprising senior University managers and a chance for you to pose such questions as:

Is there any career development for IT staff in Oxford?

Your participation is essential so be prepared - no holds barred!

C - IT Support with reference to the new Library System

The workshop will explore issues concerning the provision of IT support in a distributed environment. Frequently occurring problems and solutions will be explored. Support provided by individuals will be compared with support provision from units such as the Libraries Automation Service. The implications of migration to the Geac Advance system and a client server model will be considered.

D -Supporting student learning with the World Wide Web

A common perception of the World Wide Web is that, despite the huge amount of information it gives access to, it remains hard to use, particularly in a teaching context. However despite the limitations imposed by limited bandwidth, uneven quality of information and inadequate searching mechanisms, some highly effective use is being made of the Web for teaching and learning. This session will explore the strengths and weaknesses of the Web as a learning medium and outline some of the innovative uses to which it has been put.

E - Email - overview of the Oxford setup and a review of the different protocols and clients

This session aims to give an overview of the main options for using email in a University environment. Many users may need to share a single workstation, or a single user may use a variety of workstations which may be of different types and located on-campus, off-campus, or even remote from Oxford.


gcr, 15 May 1996